Please read our privacy policy carefully to get clear understanding of how we collect, use, protect or otherwise handle your personally Identifiable Information in accordance with our website.


You are advised to provide accurate information to Vivacabs. Vivacabs can verify the information that guest have provided and choose to refuse the service or use of the Application / the website without providing reasons.

By using the application or website you agree to:

1. You have understood your contract with Vivacabs for website / application usage and you have clearly understood the SERVICE with our CLARIFICATIONS.

2. You will not assign or otherwise transfer your account to any other person or legal entity.

3.You will not use the service or application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes.

4. You will not use the service or application to cause nuisance, annoyance or inconvenience.

5. You will not impair the proper operation of the network.

6. You will not try to harm the service or application in any way whatsoever.

7. You will not copy, or distribute the website/application or other Vivacabs content without written permission from Vivacabs.

8. You will keep your account password information confidential or any other identification we provide you which allows access to the service and the application.

9. You will provide us with whatever proof of identity we may reasonably request.

10. You will comply with all applicable law from your city, state and the country while using the application or the service.

In addition to other reasons mentioned under the termination clause below, Vivacabs reserves the right to immediately terminate the service and the use of the application should you not comply with any of the above rules.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: IP Address, Location etc.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Re-production of content is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

7. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

8. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.

10. Specific offers might have additional Terms & Conditions which the user has to comply with in case he chooses to avail that offer.



You may travel to certain destinations through certain routes which involve greater risks, entirely at your risk as to the cost and consequences. Viva Cabs requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain destinations through certain routes. By promoting (through discounts and deals) any travel to particular destinations through particular routes, Vivacabs does not represent or warrant that travel to such point is advisable or without risk. Vivacabs does not accept liability for damages, losses, or delays that may result from travel to such or any destinations. Vivacabs, its affiliates and their respective suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any taxi/car rental operators or other suppliers for any personal injuries, death, property damage, or other damages or expenses resulting there from. Vivacabs, its affiliates and their respective suppliers have no liability and will make no refund in the event of any delay, strike, force de majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re–routing or acts of any government or authority.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, however, you acknowledge that  Vivacabs does not have any liability whatsoever in case of any breach of security.


Cookies help us provide you better service, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies though your browser setting, this may prevent you from taking full advantage of the website.


You agree to abide by the terms and conditions of purchase imposed by any supplier/operator with whom you elect to deal, including, but not limited to, payment of all amounts when due and with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third–party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s rules and restrictions may result in cancellation of your booking(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such booking(s), and/or in Vivacabs debiting your account for any costs we incur as a result of such violation. No waiver by Vivacabs of any provision of these terms and conditions shall be binding except as set forth in writing and signed by its duly authorized representative. If any dispute arises between you and Vivacabs during your use of the site or thereafter, in connection with and arising from your use or attempt to use this site, the dispute shall be referred to arbitration.

The above mentioned terms and conditions of use and/or agreement and the privacy policy constitute the entire agreement between the user(s) and Vivacabs with respect to access to and use of the website and the services offered by Vivacabs superseding any prior written or oral agreements in relation to the same subject matter herein.


If there are any questions you may contact us using the information on the Contact Us page or may call us at +91 9540112211.



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