CANCELLATION & REFUND POLICY
|
TRIP TYPE |
CAR TYPE |
Compact Car, Sedan, Prime Sedan |
SUV, Luxury cars |
|
LOCAL |
More than 3 hours from pick-up time |
NIL |
INR 1500+18% GST |
|
Less than 3-2 hours from pick-up time |
150 +18% GST |
INR 3000 +18% GST |
|
|
Less than 2-0 hours from pick-up time |
NON-REFUNDABLE |
NON-REFUNDABLE |
|
|
OUTSTATION (ONE WAY/ROUNDTRIP/MULTICITY) |
More than 3 hours from pick-up time |
INR 500 +18% GST |
INR 5000+18%GST |
|
Less than 3-2 hours from pick-up time |
INR 1500 +18% GST |
NON-REFUNDABLE |
|
|
Less than 2-0 hours from pick-up time |
NON-REFUNDABLE |
NON-REFUNDABLE |
|
|
REFUND (IF APPLICABLE FROM OUR END) |
Processing time of 21 working days from our end |
booking@vivaholidaystour.com +919540112211 |
booking@vivaholidaystour.com +919540112211 |
|
Exception to the above cancellation charge rules: Above rules will not apply in the peak season means when cabs are not available at normal rates. Peak season rates are applicable when there are large events/conferences/exhibitions/heavy wedding dates /major festivals in the city or state or national level. In this case less than 48 hours bookings be it of local/outstation/multicity if cancelled will be treated as no-show and no refund will be given including the GST. On the website, you will see only the normal rates and if the peak season rates apply then we will send you an email/sms/whatsapp specifying the reasons. |
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